Overview

Resolve
Easily resolve WiFi connectivity issues with our agent WiFi support platform.

Self-help
Empower subscribers to resolve WiFi connectivity issues straight from their mobile device.

Certify
Optimize home networks for flawless WiFi connectivity from day one.

Overview

Core
Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.

Self-help
Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.

Content hub Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos. Blog Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog. Press Get the latest official news on RouteThis, from product launches and updates to partners, achievements, and more. Events Be in the know of all upcoming events and webinars.

Press

Get the latest official news on RouteThis, from product launches and updates to partners, achievements, and more.
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Unnecessary support calls drive up costs for service providers

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One-third of smart homes faced tech problems in 2022

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Founder-to-Founder: Jason Moore, CEO of RouteThis, on Scaling People & Process

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Customers need education to get the best from WiFi

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The Bandwidth Conundrum:
Smart Devices and Connection Speeds

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RouteThis secures 25 million to take the headache out of home internet

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ISP and IoT connectivity firm RouteThis raises $25M Series A led by Inovia

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RouteThis announces $25M series A to help ISPs and smart home brands deliver flawless WiFi connectivity to their customers

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Fixing the great CPE divide

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‘Over-the-top’ home Wi-Fi QoE platform bridges the gap to standards-based solutions

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An unavoidable problem: How ISPs should prepare for the coming spike

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Supporting the modern smart home consumer by RocketNet and RouteThis

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RouteThis launches Resolve platform to empower ISPs to provide world-class support experiences

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Execulink introduces two new ways to help customers troubleshoot and manage services from home

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Start.ca releases StartCARE app to make internet troubleshooting easier

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RocketNet probe app to help customers diagnose, fix slow Internet

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Why telecom providers should update in-home internet tech support

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Virtual visits: The new future of tech support

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RouteThis launches free “Touchless” telecom and internet support tool

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Kitchener-based RouteThis wants to end the need for in-home telecom service calls