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Book a demo
  • For service providers
    • Certify
      • Optimize home networks for flawless WiFi connectivity from day one.
    • Resolve
      • Easily resolve WiFi support issues with our CPE-agnostic agent platform.
    • Self-Help
      • Empower subscribers to self-troubleshoot and resolve WiFi issues from their mobile devices.
  • For IoT & smart home brands
    • Core
      • Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.
    • Self-Help
      • Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.
  • About us
    • Careers
      • Learn more about RouteThis culture and view current job openings.
    • FAQ
      • Frequently Asked Questions. Whether you're a Service Provider or an IoT & Smart Home company, We're here to answer any questions you may have about RouteThis and our software platform.
    • Press & News
      • Get the latest official news on RouteThis, from product launches and updates to partners, achievements, and more.
  • Resources
    • Content hub
      • Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos.
    • Blog
      • Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog.
    • Events
      • Be in the know of all upcoming events and webinars.
Book a demo
Book a demo

RouteThis Blog

Access useful tips and tricks, quick guides, industry news, and more.

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Posts about

CX trends

Smart Home, CX trends

3 reasons your customer experience may not be what you think

It’s important in any line of business to know how customers feel about your...
Read more
CX trends, ISP

3 ways to improve subscriber experiences—and trim your OPEX, too

An ISP’s subscriber experience has an interesting correlation with overall...
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CX trends, ISP

A matter of experience: How agent experiences impact ISP subscribers

It’s purely a fact these days: Customer experience comes first. It may be...
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CX trends

7 tech trends that impact the smart home customer experience

The experience your customers have defines the trajectory of your business. After...
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CX trends

The 4 hidden costs of poor customer experience for ISPs

Every internet service provider (ISP) knows the importance of customer...
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CX trends

Why WiFi dead spots are a problem for support teams

With the majority of consumers relying heavily on home networks for...
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CX trends, Best practices

How to log into any router remotely

For an Internet service provider (ISP), routers are the gateway to...
Read more
CX trends

Customer service or experience? How they’re different—and what consumers expect

In any consumer-focused industry, customer happiness is a big deal. After all,...
Read more

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  • Consumer trends (1)
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  • Industry trends (5)
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  • Installations (10)
  • ISP (21)
  • KPIs (10)
  • News (8)
  • Product Returns (2)
  • Retain Customer (7)
  • Revenue growth (8)
  • Self-service support (5)
  • Smart Home (14)
  • Support Tools (3)
  • WiFi connectivity (5)
  • WiFi troubleshooting (11)
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