RouteThis
  • For Service Providers
    • Overview
    • Resolve
      • Easily resolve WiFi support issues with our CPE-agnostic agent platform.
    • Self-Help
      • Empower subscribers to self-troubleshoot and resolve WiFi issues from their mobile devices.
    • Book a demo
  • For Smart Home brands
    • Overview
    • Core
      • Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.
    • Self-Help
      • Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.
    • Book a demo
  • About us
    • Careers
      • Learn more about RouteThis culture and view current job openings.
    • FAQ
      • We're here to answer any questions you may have about RouteThis and our software platform.
    • Press, News & Awards
      • Get the latest official news on RouteThis, from product launches, updates to partners, awards, and more.
  • Resources
    • Content hub
      • Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos.
    • Blog
      • Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog.
    • Events
      • Be in the know of all upcoming events and webinars.
Book a demo
  • For Service Providers
    • Certify
      • Optimize in-home WiFi installations and repairs for flawless connectivity.
    • Resolve
      • Easily resolve WiFi support issues with our CPE-agnostic agent platform.
    • Self-Help
      • Empower subscribers to self-troubleshoot and resolve WiFi issues from their mobile devices.
  • For IoT & Smart Home brands
    • Core
      • Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.
    • Self-Help
      • Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.
  • About us
    • Careers
      • Learn more about RouteThis culture and view current job openings.
    • FAQ
      • We're here to answer any questions you may have about RouteThis and our software platform.
    • Press, News & Awards
      • Get the latest official news on RouteThis, from product launches, updates to partners, awards, and more.
  • Resources
    • Content hub
      • Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos.
    • Blog
      • Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog.
    • Events
      • Be in the know of all upcoming events and webinars.
Book a demo
Book a demo

RouteThis Blog

Discover invaluable insights, quick guides, the latest industry trends and much more.

RouteThis_Isometric_Blog
Posts about

Insights

Consumer Education, Retain Customer, Agent Performance, Insights

Execulink: How our customer experience journey is evolving

Matt Gardner talks with Andrea Atkinson, VP Customer Experience at Execulink Telecom about their...
Read more
WiFi connectivity, ISP, Insights, Events

Residential WiFi QoE in the age of Wi-Fi 6E/7

Wi-Fi 6E residential gateways, routers, and access points have been available since 2021, and the...
Read more
Consumer Education, Smart Home, WiFi connectivity, Insights

2.4 vs 5GHz: The science behind connectivity issues in IoT devices

WiFi has come a long way since its birth 26 years ago. Initially, it supported...
Read more
Insights

Event recap: Discussing WiFi QoE with Wi-Fi NOW

Earlier this week, we held an exclusive online event with Wi-Fi NOW to discuss...
Read more
Insights

Event recap: Uncovering how subscriber expectations impact profitability

Earlier this week, we held an exclusive online event with Wi-Fi NOW to uncover...
Read more
Insights

Insider insights: What’s the root cause of ISP support interactions?

Managing the quality of experience (QoE) that subscribers receive is more of a...
Read more

Topics

  • Agent Performance (7)
  • Attract Customer (3)
  • Best practices (18)
  • Consumer Education (5)
  • Consumer trends (1)
  • Customer Experience (4)
  • CX trends (10)
  • Events (2)
  • Industry practices (6)
  • Industry trends (5)
  • Insights (6)
  • Installations (11)
  • ISP (23)
  • KPIs (10)
  • News (8)
  • Product Returns (2)
  • Quality of Experience (QoE) (4)
  • Quality of Install (QoI) (5)
  • Residential Broadband (1)
  • Retain Customer (8)
  • Revenue growth (8)
  • RouteThis Helps (1)
  • Self-Help (1)
  • Self-service support (5)
  • Smart Home (14)
  • Support Tools (3)
  • WiFi connectivity (7)
  • WiFi troubleshooting (11)
see all topics

Top Posts

RouteThis
  • For Service Providers
  • For Smart Home brands
  • About us
  • Privacy policy
  • Careers
info@routethis.com +1 844 370 1732 Linkedin Map Marker

Copyright © 2025 All Rights Reserved by RouteThis Inc.