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  • For Service Providers
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      • Optimize in-home WiFi installations and repairs for flawless connectivity.
    • Resolve
      • Easily resolve WiFi support issues with our CPE-agnostic agent platform.
    • Self-Help
      • Empower subscribers to self-troubleshoot and resolve WiFi issues from their mobile devices.
  • For IoT & Smart Home brands
    • Core
      • Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.
    • Self-Help
      • Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.
  • About us
    • Careers
      • Learn more about RouteThis culture and view current job openings.
    • FAQ
      • We're here to answer any questions you may have about RouteThis and our software platform.
    • Press, News & Awards
      • Get the latest official news on RouteThis, from product launches, updates to partners, awards, and more.
  • Resources
    • Content hub
      • Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos.
    • Blog
      • Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog.
    • Events
      • Be in the know of all upcoming events and webinars.
Book a demo
Book a demo

RouteThis Blog

Discover invaluable insights, quick guides, the latest industry trends and much more.

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WiFi troubleshooting

What really causes home network issues—and how to resolve them

As a smart home brand, you know that when a customer calls in because...
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Smart Home, WiFi connectivity

Top 5 causes of setup and connectivity issues with WiFi-connected devices

Setup and connectivity issues are notoriously difficult for agents to...
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Support Tools

Why all ISPs need to invest in network diagnostics

One of the largest call drivers for ISP support teams today is...
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Smart Home, Best practices

7 questions top ISP support teams ask when troubleshooting home network issues

As we’ve mentioned before, home network-related issues like slow internet speeds...
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News

Is TR-069 the best network diagnostics solution for ISP support teams?

If you’re an internet service provider, you’ve likely heard of TR-069 or...
Read more

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