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Book a demo
  • For Service Providers
    • Certify
      • Optimize in-home WiFi installations and repairs for flawless connectivity.
    • Resolve
      • Easily resolve WiFi support issues with our CPE-agnostic agent platform.
    • Self-Help
      • Empower subscribers to self-troubleshoot and resolve WiFi issues from their mobile devices.
  • For IoT & Smart Home brands
    • Core
      • Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.
    • Self-Help
      • Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.
  • About us
    • Careers
      • Learn more about RouteThis culture and view current job openings.
    • FAQ
      • We're here to answer any questions you may have about RouteThis and our software platform.
    • Press, News & Awards
      • Get the latest official news on RouteThis, from product launches, updates to partners, awards, and more.
  • Resources
    • Content hub
      • Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos.
    • Blog
      • Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog.
    • Events
      • Be in the know of all upcoming events and webinars.
Book a demo
Book a demo

RouteThis Blog

Discover invaluable insights, quick guides, the latest industry trends and much more.

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News

5 WiFi trends to watch in 2022

As 2022 gets underway, we’ve started to see this year’s trends forming....
Read more
Agent Performance

5 WiFi support tasks that waste too much of agents’ time

Time is a luxury—and for many ISP support teams, it’s not one they have much...
Read more
Installations

Expectations versus reality: 4 ways WiFi installs don’t follow technician best practices

When it comes to WiFi installations, your technicians know what they’re...
Read more
WiFi troubleshooting

In-home visibility: Why ISPs need it and how to get it

As an ISP, you know what happens on your network. You know how important...
Read more
Best practices

How 5 ISPs transformed support and operational efficiency with RouteThis

Did you know? On average, WiFi support calls for ISP teams take 26 minutes to...
Read more
ISP, WiFi troubleshooting

How to build a winning strategy for resolving WiFi issues quickly and remotely

Internet service providers face the great dilemma of growing consumer...
Read more
Agent Performance

5 customer mistakes that wreak havoc on your support team’s efficiency

Let’s face it: The average customer doesn’t truly understand their internet service....
Read more
Best practices

12 steps to better support efficiency for ISPs

With the holidays coming up and 2022 around the corner, now’s the time for ISP...
Read more
WiFi troubleshooting

[INFOGRAPHIC] How CPE fragmentation makes WiFi unmanageable

When it comes to resolving WiFi connectivity problems, visibility into the...
Read more
Smart Home, Industry practices

5 preventable ways the holidays actually cost smart home brands money

The holiday season is coming—and on the surface, that looks like a good thing for smart...
Read more

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  • RouteThis Helps (1)
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  • Smart Home (14)
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