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Book a demo
  • For Service Providers
    • Certify
      • Optimize in-home WiFi installations and repairs for flawless connectivity.
    • Resolve
      • Easily resolve WiFi support issues with our CPE-agnostic agent platform.
    • Self-Help
      • Empower subscribers to self-troubleshoot and resolve WiFi issues from their mobile devices.
  • For IoT & Smart Home brands
    • Core
      • Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.
    • Self-Help
      • Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.
  • About us
    • Careers
      • Learn more about RouteThis culture and view current job openings.
    • FAQ
      • We're here to answer any questions you may have about RouteThis and our software platform.
    • Press, News & Awards
      • Get the latest official news on RouteThis, from product launches, updates to partners, awards, and more.
  • Resources
    • Content hub
      • Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos.
    • Blog
      • Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog.
    • Events
      • Be in the know of all upcoming events and webinars.
Book a demo
Book a demo

RouteThis Blog

Discover invaluable insights, quick guides, the latest industry trends and much more.

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Best practices

The ISP’s guide to finding and eliminating dead spots in home networks

For ISP support teams, dead spots in home WiFi networks have always been...
Read more
Revenue growth

Internet by numbers: How customer experience impacts an ISP’s market share

For an internet service provider (ISP), customer satisfaction is a big deal....
Read more
CX trends

The 4 hidden costs of poor customer experience for ISPs

Every internet service provider (ISP) knows the importance of customer...
Read more
News

Matter: What it is and why it matters for smart home support

These days, one of the biggest issues facing the smart home industry is...
Read more
News

Wholesale debate: What the CRTC ruling means for ISPs

It’s been all over the news the last week or so. The Canadian...
Read more
KPIs

What is first contact resolution, and why does it matter?

For any support team, the ultimate goal is to resolve customers’ issues as...
Read more
Consumer Education, Smart Home

3 ways smart home brands can help customers understand WiFi networks

Today’s home networks are complicated. More often than not, they require...
Read more
News

Introducing RouteThis Resolve: The key to better WiFi support

The next generation in remote WiFi diagnostics and troubleshooting is...
Read more
WiFi troubleshooting

Moves and countermoves: The challenges modern ISP support teams face

In the world of internet service providers (ISPs), tech support doesn’t...
Read more
Industry trends

Third-party extender use is growing—how can ISP support teams keep up?

Network extenders have a growing role in the world of home internet....
Read more

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  • RouteThis Helps (1)
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  • Smart Home (14)
  • Support Tools (3)
  • WiFi connectivity (7)
  • WiFi troubleshooting (11)
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