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Book a demo
  • For Service Providers
    • Certify
      • Enable your field techs to deliver flawless WiFi installations and repairs.
    • Resolve
      • Easily resolve WiFi support issues with our CPE-agnostic agent platform.
    • Self-Help
      • Help subscribers self-diagnose and resolve WiFi issues from their mobile devices.
  • For Smart Home
    • Core
      • Equip support agents with the right platform to optimize home networks and resolve WiFi connectivity issues.
    • Self-Help
      • Empower customers to resolve WiFi connectivity issues without ever needing to contact your support team.
  • About us
    • Careers
      • Learn more about RouteThis culture and view current job openings.
    • FAQ
      • We're here to answer any questions you may have about RouteThis and our software platform.
    • Press, News & Awards
      • Get the latest official news on RouteThis, from product launches, updates to partners, awards, and more.
  • Resources
    • Content hub
      • Discover industry trends and best practices with our latest eBooks, reports, infographics, webinars, and videos.
    • Blog
      • Access useful tips and tricks, quick guides, industry news, and more, exclusively on our company blog.
    • Events
      • Be in the know of all upcoming events and webinars.
  • Support
Book a demo
Book a demo

RouteThis Blog

Discover invaluable insights, quick guides, the latest industry trends and much more.

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KPIs, ISP

A guide to KPIs, part 1: Tracking subscriber lifetime value

For anyISP supportteam, it’s important to know your numbers. They can tell...
Read more
Consumer Education

5 consumer misconceptions that complicate smart home support

Most people don’t fully understand their home networks or theirsmart home...
Read more
Insights

Insider insights: What’s the root cause of ISP support interactions?

Managing the quality of experience (QoE) that subscribers receive is more of a...
Read more
Industry practices

3 WiFi trends impacting today’s home internet industry

Fast and reliable broadband at home has become the lifeline to...
Read more
Industry practices, ISP

Interview: Matthew Fane of TELUS on WiFi guarantees and profitability

According to recent research, about 91% of modern consumers primarily use WiFi...
Read more
Best practices

3 preventable operating costs ISPs face—and how to reduce them

Today’s ISPs face an immense hurdle to profitability: Slim margins caused by high...
Read more
Installations

How your installation process impacts your subscribers’ WiFi journey

Immense growth and innovation in the broadband industry has meant that for...
Read more
KPIs

ISPs: Your guide to trimming OPEX

Operational expenses (OPEX) are a constant struggle for ISP teams because it...
Read more
ISP, Revenue growth

Google your ISP: Why you should care about online reviews

No successful business was ever built in a silo. Every brand needs to answer a...
Read more
CX trends, ISP

3 ways to improve subscriber experiences—and trim your OPEX, too

An ISP’s subscriber experience has an interesting correlation with overall...
Read more

Topics

  • Agent Performance (3)
  • Attract Customer (1)
  • Best practices (4)
  • Consumer Education (3)
  • Consumer trends (1)
  • Customer Experience (3)
  • CX trends (6)
  • Events (1)
  • Industry practices (5)
  • Industry trends (3)
  • Insights (5)
  • Installations (10)
  • ISP (18)
  • KPIs (9)
  • News (2)
  • Quality of Experience (QoE) (4)
  • Quality of Install (QoI) (5)
  • Retain Customer (2)
  • Revenue growth (4)
  • Smart Home (4)
  • Support Tools (1)
  • WiFi connectivity (5)
  • WiFi troubleshooting (5)
see all topics

Top Posts

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